In Case of Emergency

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Emergency Numbers

Please be aware that using the ambulance here is not free. The ambulance service is run by well trained and dedicated paramedics, on call all year, 24/7. Read more about how to get a membership that includes services and supports our local ambulance here: ambulanceproject.org.

Ambulance El Sargento (pay for use or included with membership)

  • Lupita Cosio Barrera: 612-159-0468

Ambulance Los Planes (only pay for use)

  • Alma Torres: 612-176-9136

Other ambulance services visiting from other regions of BCS are only pay for use & prices vary.

LaVESTA

  • If you have an emergency on the trails, text a WhatsApp message (+52 612 221 6416) to activate the LaVESTA volunteer rescue team.
  • Learn more about LaVESTA (La Ventana & El Sargento Trail Association) here. Please consider supporting us via TrailForks or GiveLively.
  • Rattlesnake bite antivenom: see "Doctor on Duty" Dr. Alberto Vazques Lomas.  www.doctorondutyelsargento.com - +52 624 147 0507

Medical Clinic El Sargento

    • 612-114-0089, Mobile 612-232-5960 (Emergencies)
    • "Centro de Salud El Sargento" - across the street from Casa Tara
    • English:  none or limited
    • Hours: Nurse: 8-2:30 M-F. Doc: 8-2:30 M, T, Th, F and 8-1 Sa,Su
    • After Hours, for emergencies if the nurse is not available by phone, you can ask Elvia Geraldo (the home in front of the Pescaderia Perla), where the doctors sometimes stay
    • Diagnosis and Prescriptions require consultation with the Doctor
    • 100 Pesos for Doctor visit.
    • Nurse Elizabeth is the consistent person, doctors are newly qualified doctors doing their rural practicum and are changed every 4 months

Farmacia/Doctor Del Sargento

  • 612-114-0498 (pharmacy), 664-754-8459 (doc: cell/whatsapp)
  • Directly across the street from Casa Tara
  • Doctors - Dra. Ema & Dra. María José Flores (cell/whatsapp: 664-754-8459)
  • English:  Yes
  • Hours: Doc: 8-5 M-F, 8-4 Sat. Pharm: 9-7 M-Sat, 9-5 Sun.  Lab Service Wed. 8am-9am

Dr. Alberto Vazquez ("Doctor on Duty")

Medical Clinic Los Planes

  • 612-114-4257, Mobile 612-137-7266
  • "Centro de Salud Los Planes" - on the left on the main street before the Delegacion office and police Comandancia
  • English:  none or limited
  • Hours 8am - 3:30pm, M-Sa. For emergencies after hours, call the Los Planes Police, who will contact a doctor, nurse or the ambulance as needed.
  • 100 pesos for consultation with the doctor, 150 pesos for after hours

Fidepaz Hospital ("purple hospital", Private)

  • 612-124-0400
  • On Delfines street at the Walmart end of Abosolo
  • If you have medical insurance or cost is not an issue
  • Many of the staff speak a little English and they have pretty good facilities, equipment and specialists.
  • Take your credit card, insurance card and passport.
  • English:  YES
  • Hours: 24/7

Medical Center La Paz ("white hospital" Private)

  • 612-124-1165
  • Opposite the Fidepaz Hospital, at the Corner of Ave Pez Vela and Carretera Transpeninsular Al Norte.
  • Medical insurance accepted
  • medicalcenter.miadn.mx
  • Take your credit card, insurance card and passport.
  • English: Yes
  • Hours: 24/7

Public Hospital (Salvatierra)

  • 612-175-0500
  • If you are on a tight budget, the Salvatierra public hospital is much cheaper but has fewer facilities and fewer staff with any English, longer wait times, and less personal attention.
  • Go straight at the Soriana intersection, then 1st left on Paseo de las Deportistas and keep going for several blocks until you see a huge building on the right
  • English:  none or limited
  • Hours: 24/7

 

 

Comandante El Sargento, La Ventana

  • 612-167-3907 (Victor

El Sargento:

  • 612-114-0433 - police station
  • 612-107-4818 - On Duty Mobile (24/7)
  • Use the On Duty cell phone number for emergencies after hours.  This is a phone carried by the on duty officer in El Sargento.
  • English: none or limited
  • Hours: 24/7

Los Planes:

  • 612-114-0462 (24/7) they will radio LV/ES Police on patrol

La Paz Auto Emergencies (Transito)

  • 682-129-4558
  • For auto emergencies, this department is a combination of DMV and Police
  • English:  none or limited

Green Angels

  • 078 or 01-800-987-8224
  • For roadside assistance. 078 is posted on roadside signs in BCS but we were unable to make 078 work using our US cell phone.
  • The 800 number is a Mexican 800 number, we also could not make this work from our US cell phone

Local government - Delegacion El Sargento

  • 612-114-0439

Local government - Delegacion Los Planes

  • 612-114-4032

Tourist Protection

  • 01-800-903-9200

Dr. Robert Freeman

  • 612-158-5762. Mexican Cell 612-158-5762
  • Free CRISIS Intervention - Suicide, Domestic Violence, Extreme Emotional Distress
  •  Washington State Clinical Psychologist #2208 (retired)

Content collated by Alison & Bruce – Updated Apr 2024. 

Dialing Instructions

Dialing from a US/Canada cell phone

  • Mexican land line: +52 & PhoneNumber
  • Mexican cell phone: +52 & 1 & Phone Number
  • NOTE: The + sign replaces the international dialing codes of 011 in the U.S. and 00 in Mexico which allows the programmed numbers to work seamlessly on both sides of the border.
  • The plus sign (+) is normally entered by holding down the Zero key for a second.

Dialing Within Mexico

  • Local Landline: 7 Digit Phone Number Only
  • Long Distance Landline Number within Mexico: 01 & Area Code & 7 Digit Phone Number
  • Local Cell Phone Number: 044 & Area Code & Phone Number

To dial a United States 800 number FROM Mexico, replace the 800 prefix with the prefix shown below:

  • 800 numbers: Dial 001-880-then the number
  • 866 numbers: Dial 001-883-then the number
  • 877 numbers: Dial 001-882-then the number
  • 888 numbers: Dial 001-881-then the number
  • NOTE: there *may* be a charge associated with using these alternative prefixes, and in some cases we have heard that the alternative prefix does not work.